All Cities Guide
15 Questions to Ask on a Senior Living Tour
A complete question list families can use during in-person tours.
A tour goes quickly, and staff answers can blur together by the third community. Bring this list and take notes on each one — the questions are ordered from cost and staffing to care transitions and paperwork, so you can compare communities side-by-side afterward.
- What is the total monthly cost today for this exact apartment and care level?
- Which services are included in base rent, and which are extra fees?
- How often do rates increase, and what were the last two annual increases?
- What is your staffing ratio during day, evening, overnight, and weekends?
- Is a nurse on-site 24/7, and what is your medication management process?
- What is average response time after pressing an emergency call button?
- How do you assess residents, and how often are care plans updated?
- What happens if care needs increase (assisted to memory care or higher acuity)?
- What is your move-out policy, notice period, and refund policy?
- How do you handle hospital returns and short-term rehab transitions?
- What meals are provided daily, and can dietary restrictions be accommodated?
- What transportation is available for appointments, errands, and outings?
- What activities are available weekly, and what participation is typical?
- Can we speak with current resident families about their experience?
- Can you provide all fees and policies in writing before we decide?